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Frequently Asked Questions
1. What is the difference between a Smooth top, Hand Planed top, and Planked top?
A Smooth top is what the name implies, a standard dining table top without any texture applied.
A Hand Planed top mimics a time before machines made flat smooth table tops –it has a slightly uneven surface with a subtle texture and tactile appeal (please see catalog photo).
A Planked top is hand sanded by our New England artisans to create panels within the table top that are raised with varying thickness. There are no grooves between the panels (otherwise known as “crumb catchers”).
2. What is the difference between Standard, Premium (“Distressed” & “Antique”), and Heritage distress levels?
A Standard finish has a transparent stain that has no distressing.
A Premium Finish has the words “Distressed” or “Antique” in the name.
• A “Distressed” finish has small nicks, dings, and dents applied to give the furniture an aged look.
• An “Antique” finish is a paint that has worn areas of rub through, it has NO distressing.
A Heritage Finish is a heavily distressed rustic look – table tops have scrapes, splits, large wormhole areas and chiseled and worn edges.
(Note:There is an upcharge for premium and heritage distress levels.)
3. Can I order a Distressed or Heritage finish color without the distress marks?
Yes. For No Distressing, mark your order “Finish color name – NO Distressing” (for example, “Gold – NO Distressing” or “Fruitwood – NO Distressing”). If you also don’t wish to have the fly speck and/or dry brush applied, mark the order “Finish color name – NO Distressing, NO Fly speck”(or NO dry brush).
4. Can I two-tone the finish on my tables and chairs?
Yes, you can specify one color for the table base and apron and a different finish color for the table top On wood seat chairs and stools, you can specify one finish color for the frame and another finish color for the wood seat. There is NO up charge for two tone finishes, but the higher of the two finish prices applies (eg. A Standard and Premium finish two tone combination would be priced at the Premium finish price).
5. I don’t see the size I need, is it possible to custom order a size?
We are often able to produce special table sizes. In order to determine if we are able to produce a custom size, you will need to fax us the exact top size, shape, edge style, base style, and finish color. Our engineers will then determine if this can be made, and if so, we will provide you with a price and lead time.
6. Do you apply tack glides to the bottom of your chairs?
No, if you feel this is necessary we recommend you purchase felt pads for the bottom of your chairs.
7. Will my arm chair fit under the table apron?
Different chair styles have different arm heights - these are listed in the chair price list along with each model number. You can calculate if the chair will fit under the table apron by looking at the arm height information compared to the type of table your customer is ordering:
- Saloom/New England Leg tables = 25 ¼” distance from floor to bottom of apron
- Saloom/New England Pedestal tables = 26 ¼” distance from floor to bottom of apron
- New Castle Leg tables = 26” distance from floor to bottom of apron
- New Castle Pedestal tables = 28 1/2” distance from floor to bottom edge of the table.
*Please note that these measurements are approximate, and could vary up to 1/4”.
8. I want to use my own fabric for my chairs, how much yardage do I need to send?
Please see “COM & Fabric Upgrade Information” page of the price list for complete details on yardage requirements for each chair style as well as pricing and ordering instructions.
9. How do I price Grade B fabrics and Leather on my chairs?
Please see page “COM & Fabric Upgrade Information” page of the price list for a chart with the up charge information for each chair style.
10. Do you provide patterns for table pads?
We have found that for the customer to get the best fitting table pad that the customer meansure their top (and leaf if an extension table) and provide those measurements to the pad company of their choice. Wood is a natural product that expands and contracts over time, so measurements may vary slightly form the origninal manufactured size.
11. Do you have images available for advertising?