Effective May 1, 2005 Saloom Furniture Co. Inc. offers a limited warranty to the original purchaser for one year from the date of invoice against manufacturer’s defects. We warrant our furniture products to be free from defects in construction and workmanship under normal household and consumer use. If a defect is found during the warranty period, Saloom Furniture Co. Inc. will exchange, repair or replace the defective products. Saloom Furniture Co. Inc. has sole discretion to determine which method will be used to correct defects. Repairs or replacements shall only be made by an authorized Saloom Furniture Co. Inc. dealer. Before warranty service will be rendered, the Purchaser must submit a purchase receipt or other proof of the date of purchase. Shipping and handling charges for return to the factory must be prepaid by the Purchaser with return shipment/freight paid by Saloom Furniture Co. Inc. Reimbursement for repairs made locally must be approved by Saloom Furniture Co. Inc. in writing in advance.
This limited warranty excludes damages resulting from neglect, damage caused by accidental or intentional acts, institutional or commercial use, exposure to extreme or abnormal heat, cold, dryness, moisture or humidity, unauthorized repair or alteration, and misuse or abuse of the products. Saloom Furniture Co. Inc. will not cover damage that results from normal wear and tear or accidents including scratches, burns, water marks or indentations. This warranty also does not cover damage that occurs in shipment to the Purchaser as a result of the mishandling of the products by independent common carriers.
Each piece of wood is unique and therefore, variation of color and grain can occur form piece to piece.
All furniture is built in environmentally controlled conditions. Humidity and temperature are highly regulated in our factories. However, wood will expand and contract with changes in temperature and humidity and Saloom Furniture Co. Inc. will not replace a table that has a slight gap either in the center or at the ends where the two table halves meet. This is normal movement and will change with changing conditions/seasons. Care must be taken to control the temperature and humidity in the area where the furniture is placed. Checking or splitting of natural wood products along a "wood grain line" is a condition which may or may not occur in these wood products and is usually the result of excessive dryness of the wood, and therefore, this condition is expressly excluded from the terms and conditions of this limited warranty.